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Shipping

 

You have the option to choose the Shipping or local pickup during checkout.

 

Out and in State shipping are processed Monday through Thursday. We do not ship on weekends or on major Holidays. Please note, delivery/shipping dates can't be changed or expedited after the order has been placed.

 

Our natural juices are pressed and for shipping purposes they are frozen to ensure freshness to maintain its pure taste. All orders are packed in an insulated cooler lined shipping box to keep your order cold until it has reached your doorstep. While we take every measure possible to ensure that your juice arrives to you cold, there are extenuating circumstances that may cause it to arrive warm. 

 

All juices are shipped via FedEx or UPS. While we take extra measures to get reliable shipping options, it is hard to guarantee the delivery dates due to unpredictable circumstances like carrier delays, national holidays, weather conditions, or high volume of orders, your order may be delayed. 

 

Local Pick Up 

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You have the option to choose local pickup during checkout. Please note, you will need to enter a valid phone number and/or email address to receive updates on pickup information and status.

 

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Return Policy

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At Genia's Jammin Juice, we aim to provide the highest quality and delicious products. 

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Our return policy is simple, provide us with a picture of the shipment you received, if there are missing juices, damaged goods or you received the wrong order we will need documentation in order to process a replacement and schedule an reshipment. If it is in fact an error on our behalf, we will gladly replace the product at no cost to you. Please note we can not offer additional credits, refunds, or discounts in the unfortunate circumstance when an item is missing or damaged. Contact us within five (5) hours of receipt of your product to geniajjuice@gmail.com to request a replacement order.

 

Because the items are perishable and must remain cold, we can not offer refunds and can not accept returns of product. In order to process a replacement order, we MUST receive photo evidence for any damaged, wrong or missing items that need to be replaced. For item damages via shipping carrier, we will file a claim for damaged items and replace them.

 

 

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Privacy Policy of Genia's Jammin Juice

 

Genia's Jammin Juice operates the Www.gjamminjuice.com website, which provides the SERVICE.

 

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Genia's Jammin Juice website.

 

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

 

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Www.gjamminjuice.com, unless otherwise defined in this Privacy Policy.

 

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Information Collection and Use

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For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

 

Log Data

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We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

Cookies

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Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

 

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

 

Service Providers

We may employ third-party companies and individuals due to the following reasons:

 

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

Security

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We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 

Links to Other Sites

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Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Children's Privacy

 

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Genia's Jammi Juice Policies
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